Terms of Service

Last Updated: April 17, 2025

Welcome to NiyaraLips.com! These Terms of Service (“Terms”) govern your use of our website and the purchase of our beauty products. By accessing or shopping on NiyaraLips.com, you agree to these terms. Please read them carefully.

1. Use of Our Website

• Eligibility: You must be at least 18 years old or have parental consent to use NiyaraLips.com.
• Account: You may need to create an account to place orders. Keep your login details secure and notify us at contact@niyaralips.com if you suspect unauthorized access.
• Acceptable Use: Use our site for lawful purposes only. Do not post harmful content, attempt to hack, or misuse our services.
• Availability: We strive to keep NiyaraLips.com accessible but may suspend or modify it without notice for maintenance or other reasons.

2. Ordering and Payment

• Order Placement: Orders are subject to availability and our acceptance. We may cancel orders due to stock issues, payment failures, or suspected fraud, notifying you via contact@niyaralips.com.
• Pricing: Prices are in Indian Rupees (INR), inclusive of GST, as shown at checkout. We reserve the right to update prices without notice.
• Payment: We accept payments via secure methods (e.g., UPI, cards, COD) through our payment processor. You agree to provide accurate payment details.
• Errors: If a pricing error occurs, we may cancel the order and refund any payment or offer the correct price.

3. Shipping and Delivery

• Refer to our Shipping Policy for details on free shipping, delivery timelines (7-10 days standard, 2-3 days in Mumbai), and COD verification calls.
• You are responsible for providing accurate shipping details to avoid delays or return-to-origin (RTO) issues.

4. Returns and Refunds

• Refer to our Return and Refund Policy for details on returning damaged, wrong, or unopened products within 10 days. Used products are not returnable due to hygiene.
• Contact contact@niyaralips.com with your order number and images for return requests.

5. Product Information

• Descriptions: We aim to provide accurate product details (e.g., shades, ingredients), but slight variations may occur due to lighting or manufacturing.
• Allergies: Check product labels for allergens. Consult a doctor before use if you have sensitivities. NiyaraLips is not liable for adverse reactions.
• Use: Follow product instructions for safe application. Misuse voids our responsibility.

6. Intellectual Property

• All content on NiyaraLips.com (e.g., logos, images, text) is owned by NiyaraLips or our licensors. You may not copy, reproduce, or distribute it without permission.
• “NiyaraLips” and our logos are protected trademarks. Unauthorized use is prohibited.

7. Limitation of Liability

• As-Is: Products and NiyaraLips.com are provided “as is.” We do not guarantee uninterrupted access or error-free services.
• Liability Cap: To the extent permitted by Indian law, our liability for any claim is limited to the amount you paid for the product.
• No Consequential Damages: We are not liable for indirect losses (e.g., lost profits) arising from your use of our site or products.

8. Your Responsibilities

• Provide accurate information (e.g., address, payment details) to ensure smooth orders.
• Comply with these terms and applicable laws.
• Indemnify NiyaraLips against claims arising from your misuse of our site or products.

9. Termination

• We may suspend or terminate your access to NiyaraLips.com if you violate these terms, with notice to contact@niyaralips.com.
• You may stop using our site at any time.

10. Governing Law

• These Terms are governed by the laws of India. Disputes will be resolved in courts in Mumbai, India.

11. Changes to These Terms

• We may update these Terms to reflect legal or business changes. The latest version will be posted on NiyaraLips.com with the updated date.
• Continued use of our site after changes means you accept the new terms.

12. Contact Us

Questions or concerns? Email us at contact@niyaralips.com. We’re here to make your NiyaraLips experience radiant!

This policy complies with the Consumer Protection Act, 2019, and the Information Technology Act, 2000.