Privacy Policy
Last Updated: April 17, 2025
At NiyaraLips, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you shop our products on NiyaraLips.com. We’re committed to keeping your data safe and transparent.
Information We Collect
We collect the following information to provide you with a radiant shopping experience:
- Personal Details: Name, email address (e.g., when you use contact@niyaralips.com), phone number, and shipping/billing address when you place an order.
- Payment Information: Payment details (e.g., UPI, card, or COD) processed securely via our payment partner (Razorpay). We do not store your full payment data.
- Order Information: Products purchased, order history, and preferences to process and deliver your lip kits.
- Website Usage: IP address, browser type, and pages visited (via cookies) to improve our site and marketing.
- Communication: Emails or messages you send to contact@niyaralips.com and feedback you provide.
How We Use Your Information
We use your data to:
- Process Orders: Fulfill and ship your product, including sending order confirmations and tracking updates.
- Customer Support: Respond to your queries or issues via contact@niyaralips.com.
- Improve Our Services: Analyze shopping trends to enhance NiyaraLips.com and product offerings.
- Marketing: Send promotional emails or SMS about new lip kits or offers (you can opt out anytime).
- Legal Compliance: Meet tax, GST, and regulatory requirements under Indian laws.
How We Protect Your Information
- Security Measures: We use secure encryption (SSL) and trusted payment processors (Razorpay) to safeguard your data.
- Limited Access: Only authorized NiyaraLips staff access your information for order processing.
- No Unnecessary Storage: We retain data only as long as needed for business or legal purposes (typically 5 years per Indian law).
Sharing Your Information
We share your data only when necessary:
- Service Providers: With trusted partners for shipping, payment processing, or analytics (e.g., delivery couriers or Razorpay). They are bound to protect your data.
- Legal Requirements: If required by Indian law (e.g., tax audits or court orders).
- No Selling: We never sell your personal information to third parties.
Your Rights
Under the Information Technology Act, 2000, you have the right to:
- Access: Request a copy of your personal data.
- Correct: Update inaccurate information.
- Delete: Ask us to remove your data (subject to legal obligations).
- Opt Out: Unsubscribe from marketing emails or SMS via the unsubscribe link or by emailing contact@niyaralips.com.
To exercise these rights, contact us at contact@niyaralips.com. We’ll respond within 30 days.
Cookies
We use cookies to enhance your experience on NiyaraLips.com (e.g., remembering your cart). You can disable cookies in your browser, but this may affect site functionality.
Third-Party Links
NiyaraLips.com may link to third-party sites (e.g., Instagram @NiyaraLips). We’re not responsible for their privacy practices. Please review their policies.
Changes to This Policy
We may update this Privacy Policy to reflect legal or business changes. The latest version will be posted on NiyaraLips.com with the updated date.
Contact Us
Questions about your privacy? Email us at contact@niyaralips.com. We’re here to keep your data safe and your shopping radiant!
This policy complies with the Information Technology Act, 2000, and the Consumer Protection Act, 2019.